Terms & Conditions
Effective Date: 05-01-25
Website: www.drjimcostello.com
1. Agreement to Terms
By accessing or using this website (“Site”), operated by Dr. Jim Costello, you agree to comply with these Terms and Conditions (“Terms”). If you do not agree, please do not use the Site.
2. Informational Use Only
The Site offers education-based content and self-regulation strategies rooted in the Costello Method, Costello Framework, System Override Sequences™, Body-Fits Regulation, and Neuroreformation. These materials are not medical or therapeutic advice and are not intended to replace individualized care.
3. Medical Disclaimer
All services and content, including but not limited to the Neuro-Balance Quiz, Regulation Style Profile, and System Override Sequences™, are provided for educational and self-development purposes only. They do not constitute clinical diagnosis, psychological therapy, or medical advice. You should always consult a licensed medical or mental health provider before beginning any wellness or movement-based program, especially if you have a current or past medical or psychological condition.Participation does not create a doctor-patient relationship with Dr. Jim Costello or his team.
4. Privacy Policy
Use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.Some features, such as the Neuro-Balance Quiz and Regulation Style Profile, may collect and store data through third-party platforms. By engaging with these tools, you consent to data processing for personalized insights and program recommendations. We do not sell or share your personal data without explicit permission.
5. Electronic Communications
By visiting the Site or contacting us, you consent to receive electronic communications from us. This includes email, site notices, and program notifications, which satisfy legal requirements for written communication.
6. Children Under 13
This Site is not intended for use by individuals under the age of 13. If you are under 18, you must access the Site only with parental or guardian approval.
7. Membership and Program Terms
We offer three levels of membership: Premium Members – Access foundational learning and Body-Fits Regulation resources. Pro Members – Unlock intermediate tools including Neuroreformation and moderated group learning. VIP Members – Gain advanced implementation coaching and personal access to Dr. Jim Costello.
a. Billing & Recurring Payments
Programs are subscription-based. Payments auto-renew on a monthly or annual basis until canceled. By subscribing, you authorize us to charge your payment method on file.
b. Cancellations and Refund Policy
Digital content and coaching services are non-refundable due to the delivery of immediate value (downloadable tools, streaming content, private coaching). Refunds will only be issued at our discretion and may be subject to deductions for transaction fees, access granted, or usage time.
8. Testimonials and Results Disclaimer
User testimonials featured on the site are individual experiences and do not guarantee future results. Insights derived from tools like the Neuro-Balance Quiz or Regulation Style Profile are not validated clinical assessments. Results vary widely based on individual application, consistency, and existing nervous system patterns.
9. User Conduct and Community Access
You agree not to: Share your login credentials with anyone else copy, scrape, resell, or distribute program materials post abusive, harassing, or misleading content within any program forum or community. We reserve the right to suspend or permanently revoke access for violations of these rules—without refund.
10. Intellectual Property
All original content on this Site, including but not limited to the Costello Method™, Costello Framework™, System Override Sequences™, Body-First Regulation™, Neuroreformation™, Neuro-Balance Quiz™, and Regulation Style Typology, is protected under U.S. copyright and trademark laws. You may not modify, reproduce, republish, transmit, or exploit any content without express written permission.
11. Third-Party Links
The Site may include links to external websites. These are provided for convenience only. We are not responsible for the content, accuracy, or privacy practices of third-party sites.
12. Accessibility Statement
We are committed to ensuring digital accessibility. If you encounter any barriers while accessing our content, please contact us at [email protected] so we can assist.
13. International Users
The Site is based in the United States. If you are accessing it from another country, you are responsible for compliance with your local laws.
14. Indemnification
You agree to indemnify and hold harmless Dr. Jim Costello and affiliates from any claims, liabilities, costs, or damages related to your use of the Site, your violation of these Terms, or your infringement of any intellectual property or rights of a third party.
15. Arbitration Clause
Any dispute arising out of or relating to these Terms will be settled by binding arbitration in accordance with the Federal Arbitration Act. You waive any right to pursue legal claims in court or to participate in a class action.
16. Class Action Waiver
Disputes must be resolved individually. You agree not to participate in any class action, collective claim, or representative legal proceeding.
17. Limitation of Liability
To the fullest extent permitted by law, we disclaim liability for: Indirect or consequential damages, loss of data, business, or profits any physical, emotional, or psychological response to exercises or techniques found on this Site, your use of the Site is at your own risk.
18. Termination of Access
We may suspend or permanently terminate your access for any violation of these Terms or misuse of Site resources. No refund will be issued in such cases.
19. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted to the Site and are effective upon publication. Continued use constitutes agreement.
20. Contact Information
Dr. Jim Costello